At www.shoevaultstore.com, we take your privacy very seriously and are committed to protecting the personal information you provide when you visit our website. Please read the following privacy policy carefully to understand how we collect, use and protect your information.

  1. Information We Collect
    When you use our services or purchase products, we may collect the following types of information:
    Personal Information: This includes your name, email address, mailing address, phone number and payment information.
    Non-Personal Information: This includes technical data such as the browser type, IP address, operating system, access time, etc. when you visit our website.
    Payment Information: If you purchase items through our store, we will collect your payment information (such as credit or debit card information), but we will not store your payment information. All payment transactions are processed by trusted payment service providers.
  2. How Your Information Is Used
    The information we collect will be used for the following purposes:
    Order processing and delivery: To ensure that the products you purchase are delivered accurately and promptly.
    Customer Service: To respond to your inquiries, solve problems and provide you with after-sales support.
    Marketing: To send emails about new products, promotions and brand news (you can choose to unsubscribe at any time).
    Website Improvement: Optimize our website features and user experience by analyzing usage data.
    Security and Compliance: Ensure the security of our website, prevent fraudulent activities, and comply with applicable laws and regulations.
  3. Data Protection and Security
    We take reasonable technical and administrative measures to protect your personal information from unauthorized access, disclosure, tampering or loss. When transmitting all payment information, we use SSL encryption technology to ensure the security of the payment process.
    Although we take all reasonable measures to protect your information, please note that Internet transmission itself has risks and we cannot completely guarantee the security of data.
  4. Information Sharing and Third Parties
    We promise not to sell or rent your personal information to any third party. However, we may share your information in the following circumstances:
    Service Providers: We may share your information with trusted third-party partners to process orders, provide shipping services, payment processing, etc. These service providers can only perform business-related services for us and may not use the information for other purposes.
    Legal Requirements: We may disclose your information if we believe it is necessary to comply with legal regulations or at the request of government agencies, or to protect the security and legitimate rights and interests of our website.
    Business Transfer: If we reorganize, merge or sell assets, your personal information may be part of the transaction.
  5. Use of Cookies
    Our website uses “cookie” technology to improve your user experience. Cookies are small files stored on your device that remember your preferences and activities. By using cookies, we can provide you with customized services and ensure a smoother shopping process. You can choose to disable cookies, but this may affect the normal operation of certain website features.
  6. Your Rights
    As the owner of personal information, you have the following rights:
    Right of access: You can request to see the personal information we hold about you.
    Right of correction: If your personal information is inaccurate or incomplete, you can ask us to correct it.
    Right of erasure: In certain circumstances, you can request to delete the personal information we hold.
    Refuse marketing information: You can unsubscribe from our marketing information at any time by clicking the “unsubscribe” link in the email.
    Data transfer: In certain circumstances, you can request to transfer your personal information to other service providers.
    If you wish to exercise any of the above rights, or have any questions about this privacy policy, please contact us through our customer service email.
  7. Children’s Privacy
    Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected such information, we will immediately take steps to delete that data.
  8. Policy Updates
    We may update this Privacy Policy from time to time. Any changes will be posted on this page and the updated date will be noted at the bottom of the page. Please review our Privacy Policy periodically to ensure that you are aware of our latest practices.